Privacy Policy

Information You Give Us

When you fill out a form on this website, call, text, or email us, you may share:

• Your name, phone number, and email address
• Your property's address or location
• Details about your project, and any photos you choose to send

How We Use It

We use this information to respond to you, look over your property, prepare your free estimate, schedule and complete work, and follow up about your project.

Calls, Texts, and Records

Our business phone line and form submissions run through a customer management system. It keeps a record of our communication with customers, including call records, text messages, and call recordings, so we can keep track of each job and follow up accurately. If you call and we can't answer, the system may send you a text confirming we received your call.

Payments

We accept cash, check, and card. Card payments and invoices are handled through our accounting software.

Website Visits

When you visit this website, our hosting provider automatically receives basic technical information such as your IP address, browser type, and the pages you request. This is used to deliver the site, keep it secure, and prevent spam form submissions. This website does not currently use analytics or advertising cookies.

Some pages show an embedded Google Map. When a map loads, Google may collect information according to its own privacy policy.

Questions or Requests

If you have a question about your information or would like us to update it, contact us at support@blackknuckle.com or call (254) 269-6960.

Changes to This Policy

We may update this policy when our practices change. The current version will always be posted on this page with its effective date.